Marco Bianchi, a retail operations manager from Milan, Italy. He works for a shopping mall retail service company, managing fragrance kiosks and beauty corners in multiple commercial centers. He aimed to introduce a self-service fragrance retail model using a smart perfume vending machine solution to reduce labor costs and improve customer engagement in high-traffic areas.
Marco Bianchi first found us through Google while searching for a smart perfume vending machine supplier in China. After initial contact, our sales engineer introduced the Perfume Vending Machine solution. Marco requested customization, including an Italian language interface and brand logo integration for his retail project. After technical confirmation and video testing, he placed an order for 3 Perfume Spray Vending Machines.
Customer Feedback
”We are satisfied with this Perfume Vending Machine system. It is stable, modern, and fits our retail strategy. Credit card payment works smoothly in Italy, and the machine helped us reduce labor costs significantly.“— Marco Bianchi, Retail Operations Manager
Features & Advantages of Fragrance Vending Machine
10.1-Inch Smart Touch Screen System Customers interact with the machine through a 10.1-inch touch display. The interface is simple, so even first-time users can complete a purchase without guidance.
Flexible Multi-Perfume Setup Different perfume SKUs can run in the same machine, which is useful for retail variety.
Cloud-Based Remote Control Sales data and machine status can be checked online. For operators with multiple locations, this saves a lot of on-site management time.
Reduce Daily Operating Pressure The machine can run on its own, which makes management much easier for overseas owners.
Improve Profit Efficiency Perfume products usually have strong margins compared to regular retail items. This helps improve overall profitability without increasing workload.
Match Local Payment Habits in Europe Customers in Italy prefer card and contactless payment. The system makes checkout simple, so fewer customers abandon purchases.
Can this perfume vending machine really make a profit in malls or airports?
Yes, many customers install it in high-traffic areas like malls and airports. Profit mainly depends on location, traffic, and product pricing strategy.
Will customers understand how to use it without staff?
Yes, the touch screen interface is very simple. Most users complete the purchase in a few seconds without assistance.
What payment methods work in Italy and Europe?
It supports credit card and contactless payment, which are the most common methods in the EU market. This helps reduce failed transactions.
Is installation complicated for overseas buyers?
No, installation is simple. We provide wiring guidance and remote video support, so local technicians can complete setup easily.
Why Choose us?
Foodline Machinery is a professional manufacturer of intelligent vending machines in China. We focus on smart retail automation equipment, including pet washing vending machines,beauty vending machines, and customized self-service retail solutions. Our machines are exported to Europe, North America, the Middle East, and Southeast Asia. We support OEM/ODM customization, global shipping, and full technical support. If you are planning to start a perfume retail business, please get in touch with us via WhatsApp / Phone: +86 139 3718 1903.
